Hello Dr. Michael, Thank you for taking the time to share your detailed feedback about your recent stay with us. We're thrilled to hear that you enjoyed our modern Art Deco design, the beautiful pool area, private beach, and the high-quality food. It's wonderful to know that our friendly and competent staff made a positive impression on you, and that you appreciated our rooftop bar and gourmet restaurant.We deeply regret to hear that the loud music impacted your overall experience. Your comfort is our top priority, and we apologize for any inconvenience this caused. We take your feedback seriously and will review our current music volume levels to ensure they enhance, rather than detract from, our guests' enjoyment.Thank you once again for your valuable insights. We hope to have the pleasure of welcoming you back in the future for an even more relaxing stay.Warm regards,Kashif ShimajiriDirector of Quality Assurance

Hello Dr. Abdulah, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Emine, Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Nada, Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Antonius,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Susanne, Thank you for your kind words! We're thrilled to hear that you had a lovely experience at W Dubai The Palm and enjoyed our excellent food, drinks, and service. Whether you're a couple seeking a romantic getaway or a family looking for a relaxing retreat, we're delighted to be the place where you can unwind and enjoy your time.If there's anything specific you'd like to experience during your next visit, please feel free to reach out. We look forward to welcoming you back for another wonderful stay. Safe travels, and we hope to see you again soon!Regards,Kashif ShimajiriDirector of Quality Assurance

Hello Alireza, Thank you for your fantastic feedback! We're delighted to hear that you had a great stay and appreciated our service and hotel. We also appreciate your valuable suggestions for improvement.We understand the importance of providing a variety of activities for children, and we'll certainly consider expanding our offerings to cater to our younger guests' needs and interests.Regarding the rooftop bar, we apologize for any inconvenience caused by the loud music, especially for guests staying in suites below. We'll take your feedback into account to ensure a more comfortable ambiance for all our guests.Your input is invaluable, and we're grateful for your suggestions. If there's anything else you'd like to share or if you have any other preferences for your future stays, please feel free to let us know. We hope to welcome you back for another enjoyable experience soon. Safe travels!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Morris, Thank you for choosing to stay with us again after four years! We truly appreciate your loyalty and are thrilled to hear that you had an excellent experience. It's wonderful to know that you found our staff friendly, enjoyed the great room with an amazing view, and savored the good food.We're delighted that your stay was perfect, and we hope to continue exceeding your expectations in the future. If there's anything specific you'd like for your next visit or if you have any preferences, please feel free to let us know. We look forward to welcoming you back for another memorable stay. Safe travels!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Philipp, Thank you so much for your fantastic review! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know.We look forward to welcoming you back and serving you again soon!Kashif ShimajiriDirector of Quality Assurance

Hello Fadil, Thank you so much for taking the time to share your feedback in details. First and foremost, I regret to read that us as a hotel did not manage to make the entire stay a truly memorable experience for you, please accept my sincerest apologies for the challenges you went through. Your comments are taken very seriously and I assure you we will take all necessary steps to prevent such disappointment from happening in the future.All the best, Orsolya Reti Quality Assurance Manager

Hello Anonymous, What a pleasure to welcome you – and to read these comments. You made everyone’s day with these warm words – we’re delighted to know you had a fantastic experience and that our Talent took good care of you. We strongly believe in creating a vibrant and memorable experience for each of our guest – I and our team is thrilled to know that you enjoyed W Dubai - The Palm. Please don’t hesitate to reach out for your next stay - we will be delighted to welcome you back. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, You are such a star! Thank you for this marvelous review. I love your description of our W Escape – thanks so much for your warm words…. and I am very proud to read that you were impressed with the service that our Talent provided. You made everyone’s day – including mine! Thank you very much again for this gorgeous review and we certainly hope to welcome you back again very soon. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Apologies for the noise disturbance during the weekend, our Palm Sugar Brunch and Not Another Ladies Day are indeed lively scenes during the day. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Laura, Thanks so much for taking the time to share your review on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, What a pleasure to welcome you – and to read these comments. You made everyone’s day with these warm words – we’re delighted to know you had a fantastic experience and that our Talent took good care of you. We strongly believe in creating a vibrant and memorable experience for each of our guest – I and our team is thrilled to know that you enjoyed W Dubai - The Palm. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thank you for choosing W for your recent stay. I am delighted to hear that you enjoyed a fun time. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent stay. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thank you for your wonderful feedback and choosing W for your recent stay. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design which makes this Escape indeed a very special little “corner” of the Palm! We certainly hope to welcome you back very soon. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, What a pleasure to welcome you – and to read these comments. You made everyone’s day with these warm words – we’re delighted to know you had a fantastic experience and that our Talent took good care of you. Thank you for your shout out to Wasantha and Jakir, I will make sure they receive your warm comments. We strongly believe in creating a vibrant and memorable experience for each of our guest – I and our team is thrilled to know that you enjoyed W Dubai - The Palm. Please don’t hesitate to reach out for your next stay - we will be delighted to welcome you back. Cheers, Orsolya Reti Welcome Desk Manager

Hello Alex, Big shout out to you! Thank you for taking the time to write this awesome review. We simply love your description of our gorgeous Escape that we are all very proud of! I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Our service philosophy of Whatever/Whenever drives everything that we do. I’m very proud to read that you were impressed with the service of all of us, makes me indeed a proud person! Please come and visit us again soon. We’d love to have you back. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thanks so much for taking the time to share your review on your recent visit. I am delighted to hear that you enjoyed your time on this little “corner” of the Palm. Making sure our guests have a fabulous stay with us is the most important thing we do – and I am therefore so happy to hear that we have been able to give you a memorable experience. Look forward to seeing you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thanks so much for taking the time to share your feedback on your recent visit. We loved having you here. We work hard every day to WOW our guests and I’m glad that we successfully delivered our brand spirit to you. Each W Hotel is designed to reflect the brand’s ongoing dedication and passion for innovation in design which makes this Escape indeed a sophisticated and hip luxury place to see and be seen! When your travels bring you to Dubai again, we can’t wait to welcome you back. Thank you again. Cheers, Orsolya Reti Welcome Desk Manager

Hello Anonymous, Thank you for taking the time to review our property. If you would be open to share your experience in details, please do not hesitate to reach out. Thank you. Cheers, Orsolya Reti Welcome Desk Manager

Hello Amela, Thank you for your wonderful feedback and choosing W for your recent stay. I completely agree with you… I think the design is magical as well – a vibrant mix of modern and ancient, with a views to die for of the Palm and the iconic Dubai skyline which provides a breathtaking view indeed. We are very proud to read that you were impressed with the service that Ivona offered you. These comments definitely made everyone’s day – including mine! Thank you very much again for your wonderful review and we certainly hope to welcome you back again very soon. Cheers, Orsolya Reti Welcome Desk Manager