Superior Waterfront Queen | Minibar, laptopgeeigneter Arbeitsplatz, schallisolierte Zimmer

Bewertungen von Wescott Hotel

Wescott Hotel
No. 32795 Al Souq Al Kabeer, Dubai, Dubai

Bewertungen

7,0

Gut

28 von insgesamt 83 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
17 von insgesamt 83 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 83 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 83 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 83 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,0/10

Personal & Service

7,8/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Christiane

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Disco im Haus, lauter Bass bis zwei in der Früh, Frühstück total überfüllt von Indern, kein Platz zum Sitzen, Frühstück kleine Auswahl, Personal sehr freundlich und hilfsbereit
Aufenthalt von 1 Nacht im November 2023
Antwort von Vikram Tanwar am 27. Nov. 2023
Sehr geehrte Frau Hinterwirt,Grüße!!!Vielen Dank für Ihr wertschätzendes Feedback. Es ist uns immer eine Freude, positives Feedback zu erhalten, und wir freuen uns, Ihre liebenswürdigen Komplimente über das Hotel sowie den herzlichen und freundlichen Service unserer Teammitglieder zu lesen. Auch das gesamte Team ist begeistert, dass ihr Service in diesem Forum geschätzt wird.Ihre Kommentare zur Frühstücksauswahl sind für uns sehr wichtig und wurden zur Prüfung und Prüfung an die betroffenen Teams weitergeleitet.Wir danken Ihnen noch einmal für Ihre Empfehlung und die tolle Bewertung und freuen uns auf Ihren weiteren Besuch.Herzliche GrüßeVikram TanwarHauptgeschäftsführer

2/10 – Ungenügend

aman

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Reception sehr unfreundlich und unprofessional, Chaotische Mitarbeiterinnen an der Reception. Mir wurde ein Zimmer der niedrigen Kategorie zugewiesen, da mein höherpreisiger zimmer nicht verfügbar, preis aber für den höherpreisigen berechnet. Wenn Sie ein zimmer mit meerblick reserviert haben, und ein zimmer mit bus Bahnhof blick bekommen und mehr zahlen müssen, was soll das??!!
Aufenthalt von 5 Nächten im März 2023
Antwort von Vikram Tanwar am 24. März 2023
Sehr geehrter Herr Khan,Vielen Dank für Ihre Kommentare und Bewertung Ihrer Erfahrungen im Wescott Hotel.Bitte akzeptieren Sie meine aufrichtige Entschuldigung für die entstandenen Unannehmlichkeiten. Da wir bestrebt sind, jedem Gast einen komfortablen und erholsamen Aufenthalt zu bieten, muss ich leider feststellen, dass die Zuteilung der Zimmerkategorie es uns nicht ermöglichte, die von Ihnen erwartete Zufriedenheit zu garantieren. Wir haben Ihr Feedback bei den betroffenen Teams ernst genommen, um unsere Betriebsverfahren zu überprüfen und umgehend Korrekturmaßnahmen zu ergreifen.Ich hoffe, dass dies Sie nicht daran hindert, unser Hotel in Zukunft wieder zu besuchen, und Sie uns die Gelegenheit geben, Ihr Vertrauen in die von uns garantierte Gastfreundschaft wiederherzustellen.Nochmals vielen Dank, dass Sie Ihr Feedback geteilt haben und uns dadurch die Möglichkeit geben, unsere Servicequalität zu verbessern.Wir freuen uns auf die Gelegenheit, Sie wieder bei uns begrüßen zu dürfen.Dein,Vikram TanwarHauptgeschäftsführer

2/10 – Ungenügend

aman

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only for Indians, very very loud, not for relaxing nights, personal at small reception chaotic and unfriendly,
Aufenthalt von 4 Nächten im März 2023
Antwort von Vikram Tanwar am 20. März 2023
Dear Mr.Aman, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team, I would like to apologize that your experience was not up to your expectations. We try very hard to ensure that all our guests are looked after and leave our hotel with pleasant and good memories. We appreciate your valuable feedback as it would go a long way to help us improve our services. We have noted your comments on the reception personnel and would like to assure that your feedback has been taken seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Once again, our sincere apologies and hope that this will not hinder you from visiting our hotel in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.We look forward to the opportunity of welcoming you back again.Yours sincerely,Vikram TanwarGeneral Manager

6/10 – Okay

MELAT

Aufenthalt von 7 Nächten im Februar 2023
Antwort von Vikram Tanwar am 17. März 2023
Dear Ms.Melat,Thank you for sharing your experience at Wescott Hotel and we are glad to learn that you are happy with the overall services of our hotel.I hope that you can visit us again soon.We look forward to welcoming you back again.Warm Regards, Vikram TanwarGeneral Manager

10/10 – Hervorragend

Abdil

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice environment
Aufenthalt von 1 Nacht im April 2024
Antwort von Vikram Tanwar am 26. Apr. 2024
Dear Mr.Abdil,Thank you very much for posting your views about your experience at Wescott Hotel, Dubai.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. It is feedback such as yours which motivates the entire team to continue striving for excellence. Thank you once again for staying with us and the team and I hope that Wescott Hotel, Dubai remains your preferred residence on all your future visits to experience another enriching stay.Warm regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Tomoko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
アクセス最高! またドバイに行くことあったら、また絶対ココに泊まります!! ※バスターミナルの真横、駅近、近くにスーパーもある
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Vikram Tanwar am 7. März 2024
親愛なるトモコさん、暖かい挨拶!!!最近のご滞在後、エクスペディアでのご経験を共有していただきありがとうございます。便利な立地とコストパフォーマンスの良い宿泊施設をご評価いただき、大変うれしく思います。 私たちの努力は、行き届いた個別のサービスを提供することです。お客様が私たちのサービス提供に感銘を受けたことを知り、大変嬉しく思います。お褒めの言葉をいただきまして重ねて御礼申し上げます。またの思い出に残るご訪問にまたすぐにお迎えできることを楽しみにしております。よろしくお願いします、ヴィクラム・タンワールゼネラルマネージャー

6/10 – Okay

Svitlana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location is good, near by subway and bus terminal, lots of souvenir shops for cheap $, but every night very loud music from 22:00-3:00-4:00 am in the restaurant/ club from lobby or second floor.
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Vikram Tanwar am 28. Feb. 2024
Dear Ms.Svitlana,Greetings!!!Thank you for taking the time to share your experience on Expedia.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

4/10 – Schlecht

Daniel, Quebec

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Vikram Tanwar am 15. Dez. 2023
Dear Mr.Daniel,Thank you so much for the feedback. Needless to say we are disappointed with the service comments as we could have done better.Its unfortunate and please accept my apologies on behalf of the team.Feedback is an essential tool that we use in our business to ensure that we constantly monitor and align our operations to the expectations of our valued guests.We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.Warm Regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Francis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel très bien situé dans le quartier traditionnel de Dubai. Près du port et du métro. Merci au personnel 😀
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Vikram Tanwar am 14. Dez. 2023
Caro signor Francis,Grazie mille per aver pubblicato le tue opinioni sulla tua esperienza al Wescott Hotel, Dubai.Siamo felici di sapere che hai trovato la nostra posizione comoda e hai apprezzato la nostra ospitalità e i nostri servizi.È un piacere notare i tuoi complimenti per il nostro prodotto, le nostre strutture e la nostra ospitalità. I tuoi elogi commoventi e le tue parole di apprezzamento sono stati ricevuti con umile gratitudine e genuina gioia da tutti noi dell'hotel.Ci impegniamo costantemente per offrire ai nostri ospiti un'esperienza di servizio memorabile e sono felice di essere riusciti a fornirtelo.Io e il team attendiamo con ansia le vostre continue visite.Cordiali saluti,Vikram TanwarDirettore generale

4/10 – Schlecht

sabrina

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel was not clean specially the bathroom had bugs all over the floor. I had to request the bed sheets to be changed the moment I entered the room because the sheets had hair all over. Breakfast was free but breakfast place was super chaotic with no place to sit down. Breakfast was free but food was horrible. I wouldn’t stay at this hotel ever again.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Vikram Tanwar am 9. Dez. 2023
Dear Ms.Sabrina,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the certain aspects of your stay did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Yours sincerely, Vikram TanwarGeneral Manager

4/10 – Schlecht

Rinke

Geschäftlich gereist
Gut: Personal & Service
The bass from the nightclub on the 1st floor is just ridiculous and can be felt clearly on the 12th and highest floor. It has caused us to move to a different hotel after a few nights. It pretty much ruined the good aspects of the hotel being conveniently close to the metro and the rooms being fine
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Vikram Tanwar am 11. Dez. 2023
Dear Mr.Rinke,Greetings!!!Thank you for sharing your feedback.While I am happy to note that you found the location convenient and accommodation good and value for money, I regret to learn that you were inconvenienced with regard to certain aspects of your stay.Please accept my heartfelt apologies for the inconvenience caused to you due to the sound disturbances in the room. Your feedback has been shared with our Club team for a review of our operating procedures and immediate corrective action thereof. We trust that you will treat this incident as an aberration and afford us another opportunity to be of service.Warm Regards,Vikram TanwarGeneral Manager

2/10 – Ungenügend

Safia

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience, don’t waste your time
It was a horrible experience. First when checking in there was another family doing so, and the receptionist was also busy with trying to change someones room as they were having issues too as we overheard. So we did not have the receptionists full attention, and she was not super friendly to start with. I have been to many hotels and it was not the same type of experience. They also had super loud music as they have an exotic club there too( there’s a big display board right when you enter the hotel). We still felt we would give the hotel as shot as maybe the room would be a more pleasant experience. The room itself was decently clean so we thought, but there were flies swarming near the toilet and while sitting on the bed one bug bit me. The water did not run hot, we let the tap run for 10 minutes then called the lobby. They sent someone who let it run for another 15 minutes until it got hot. Hot water should not take 25-30 minutes to get.. the shower tiles were also not cleaned properly. We then went back to the lobby to check out (only 3 hours after checking in) the hotel manager kept insisting we had to pay one full night even though there were many FLAWS with the room which forced us to leave. After 30 minutes of arguing we were forced to pay for our 3 hour bad experience, wasted our evening and we just flew in and were tired. We ended up checking into another hotel immediately. Will never come back again or recommend to anyone. Not worth the hassle or money saved.
Aufenthalt von 4 Nächten im November 2023
Antwort von Vikram Tanwar am 9. Dez. 2023
Dear Ms.Safia,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the certain aspects of your stay did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Yours sincerely, Vikram TanwarGeneral Manager

6/10 – Okay

Karan

Geschäftlich gereist
Gut: Personal & Service
The staff were polite and helpful. The room was mostly clean but I saw some stains on the bed. The room had a bad smell which was very off putting. There is a very loud club downstairs so there was a lot of noise.
Aufenthalt von 1 Nacht im November 2023
Antwort von Vikram Tanwar am 30. Nov. 2023
Dear Mr.Karan, Greetings!!!Thank you for sharing your appreciative feedback. It is always a pleasure to receive positive feedback and we are delighted to read your gracious compliments about the hotel along with the warm and friendly service by our team members. The entire team is also thrilled to see their service being appreciated in this forum.Your comments and suggestions regarding bad odour in the room and noise from the club are very important to us and have been shared with the concerned teams for review and consideration.We thank you once again for your recommendation and for such a delightful review and look forward to the pleasure of your continued visits.Warm RegardsVikram TanwarGeneral Manager

8/10 – Gut

Lachlan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Vikram Tanwar am 14. Nov. 2023
Dear Mr.Edwards,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warm Regards,Vikram TanwarGeneral Manager

8/10 – Gut

Tatenda

Geschäftlich gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
On one of the days my room was not even cleaned, no linen change and it took very long to get the room service assistance.
Aufenthalt von 6 Nächten im September 2023
Antwort von Vikram Tanwar am 23. Sept. 2023
Dear Mr.Tatenda,Kindly accept our apology for the dissatisfaction and inconvenience caused to you.We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception. Feedback is an essential tool that we use in our business to ensure that we constantly monitor and align our operations to the expectations of our valued guests.We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.Yours sincerelyVikram TanwarGeneral Manager

10/10 – Hervorragend

Abdalla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best area to stay in Near to everything
Aufenthalt von 2 Nächten im August 2023
Antwort von Vikram Tanwar am 4. Sept. 2023
Dear Mr.Abdalla,Greetings!!!Thank you for taking the time to share your experience on Expedia.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Abdalla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location is perfect staff is very helpful and friendly hotel is extremely clean and nice
Aufenthalt von 5 Nächten im August 2023
Antwort von Vikram Tanwar am 31. Aug. 2023
Dear Mr.Abdalla, Greetings!!!Thank you for staying with us and for sharing your feedback on Expedia. We truly appreciate your compliments.We are very grateful for your kind words of praise for our location and service. All of us at Wescott Hotel, Dubai believes in creating memorable experiences for our guests. Thus, it gives us great joy in receiving such an endearing review.We look forward to your continued patronage and support. Warm regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Abdalla

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Has a greet experience, the hotel is in an amazing location, cross Emirates bus station is less than 50 meters from the hotel, Metro station is less than 100 meters, Mall is less than 100 meters, corniche and Marine transport station is 5 minutes, a Museum is less than 100 meters. Staff are friendly, hotel and rooms are extremely clean. My only note is that the bed is a little bit shote if you are more than 1.8 meter in hight Generally, I loved it!!
Aufenthalt von 7 Nächten im August 2023
Antwort von Vikram Tanwar am 26. Aug. 2023
Dear Mr.Abdalla, Greetings!! Thank you for your kind words, we are flattered to receive such compliments from you. We are always committed to providing quality experiences for our guests and are delighted to hear about the neat and clean rooms and the warm services delivered by the team. We'll be sure to pass on your compliments to them Thank you once again for your warm comments, and we hope to welcome you back soon. Best Regards Vikram TanwarGeneral Manager

10/10 – Hervorragend

CHAO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are friendly, and rooms are tidy. It is worth of this price.
Aufenthalt von 2 Nächten im August 2023
Antwort von Vikram Tanwar am 21. Aug. 2023
Dear Valued Guest,Thank you for sharing your valuable feedback on Expedia.It was a privilege to have you stay with us at the Wescott Hotel, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests.I shall certainly share your words of recognition with my team members here.We value your patronage and look forward to welcoming you back at the Wescott Hotel, Dubai. Warm Regards,Vikram TanwarGeneral Manager

2/10 – Ungenügend

Ali

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Vikram Tanwar am 19. Aug. 2023
Dear Mr.Ali,Thank you so much for the feedback. Needless to say we are disappointed with the service comments as we could have done better.Its unfortunate and please accept my apologies on behalf of the team.We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.Warm regardsVikram TanwarGeneral Manager

4/10 – Schlecht

Ronald

Verbesserungswürdig: Sauberkeit
I booked a non smoking room but my room smelled like someone just smoked in there before i went in. The check in was slow and the elevators aren't air conditioned. The staff was very polite and helpful and i appreciate that. The room was clean and tidy. I was disappointed however by the dirty windows. I paid for the view but the windows were so dirty that I could not see anything
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Vikram Tanwar am 2. Aug. 2023
Dear Mr.Ronald,Greetings!!!Thank you for sharing your feedback.While I am happy to note that you appreciated our friendly team members and the hotel services, I regret to learn that you were inconvenienced with regard to certain aspects of your stay.Please accept my heartfelt apologies for the inconvenience caused to you due to the smoke smell in the room. Your feedback has been shared with our Housekeeping team for a review of our operating procedures and immediate corrective action thereof. We trust that you will treat this incident as an aberration and afford us another opportunity to be of service.Warm Regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

mohid

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesomeeee stay
Weather was amazing metro station was a stone throw away hotel staff where great all shops/cafe where all near by highly recommended hotel
Aufenthalt von 16 Nächten im Juli 2023
Antwort von Vikram Tanwar am 22. Juli 2023
Dear Mr.MohidGreetings!!!Thank you for taking the time to share your experience on Hotels.com.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Vikram Tanwar am 26. Juni 2023
Dear Valued Reviewer,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Regards,Vikram TanwarGeneral Manager

8/10 – Gut

Arnaud

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Vikram Tanwar am 2. Juni 2023
Dear Mr.Arnaud,Greetings!!Thank you for a wonderful review on Expedia.com.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Warm regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im April 2023
Antwort von Vikram Tanwar am 22. Mai 2023
Dear Mr.Joseph, Greetings from Wescott Hotel !!! We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us. Your heart-warming praise and words of appreciation for our product and hospitality has been received with humble gratitude and genuine delight by all of us at the hotel. We constantly strive to provide our guests with a great experience, and I am happy that we were able to deliver this to you We look forward to welcoming you back for another great experience. Warm regards, Vikram TanwarGeneral Manager

10/10 – Hervorragend

Diego

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Vikram Tanwar am 15. Mai 2023
Dear Mr.Diego,Greetings!!!Thank you for a heart-warming review about Wescott Hotel, Dubai.Our endeavor is to provide exemplary service to all our guests and we are glad to learn that we could create a comfortable and relaxing experience for you. Your warm words of praise have been shared with the entire team and we are all extremely delighted to read your feedback.We look forward to the pleasure of hosting you again in the near future.Warm regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Nyasha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Vikram Tanwar am 2. Juni 2023
Dear Ms.Nyasha,Greetings!!Thank you for a wonderful review on Expedia.com.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Warm regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Nooh

Aufenthalt von 1 Nacht im April 2023
Antwort von Vikram Tanwar am 2. Mai 2023
Dear Mr.Al Rawahi,Thank you for sharing your valuable feedback on Hotels.com.It was a privilege to have you stay with us at the Wescott Hotel, Dubai. We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our guests.I shall certainly share your words of recognition with my team members here.We value your patronage and look forward to welcoming you back at the Wescott Hotel, Dubai. Regards,Vikram TanwarGeneral Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not reccomment
Arrived at the hotel to a room with dirty sheets. Asked for them to be changed which they were, with more dirty sheets. Hairs & stains on the bed sheets. Location is not ideal. Staff at reception are not helpful
Aufenthalt von 3 Nächten im April 2023
Antwort von Vikram Tanwar am 26. Apr. 2023
Dear Valued Guest,Thank you for comments and review of your experience at Wescott Hotel.Please accept my sincere apologies for the inconvenience experienced. As we aim to provide a comfortable and relaxing stay to our every guest, I regret to note that the room cleanliness & service did not allow us to guarantee the satisfaction that you have expected. We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. I do hope that this will not hinder you from visiting our hotel again in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.Once again thank you for sharing your feedback and thereby giving us the chance to enhance our service quality. We look forward to the opportunity of welcoming you back again.Warm Regards Vikram TanwarGeneral Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tutto ok
L’hotel è nuono e con prezzi molto competitivi
Aufenthalt von 3 Nächten im April 2023
Antwort von Vikram Tanwar am 17. Apr. 2023
Caro ospite di valore,Saluti!!!Grazie per aver dedicato del tempo per condividere la tua esperienza su Hotels.com.Siamo felici di sapere che hai trovato la nostra posizione comoda e che hai apprezzato la nostra ospitalità e i nostri servizi.Apprezziamo molto il tuo patrocinio e non vediamo l'ora di darti il benvenuto al Wescott Hotel, Dubai in un futuro non troppo lontano.Cordiali saluti,Vikram TanwarDirettore generale

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Value for money, but not the cleanest
The location is in the centre, so its very busy streets all the way around. The cleanness of the hotel was not the best, upon check in, I found hair on the bathroom floor and overall bed condition was not the cleanest.
Aufenthalt von 9 Nächten im März 2023
Antwort von Vikram Tanwar am 11. Apr. 2023
Dear Valued Reviewer,Warm Greetings!!!Thank you for taking the time to share your experience on Hotels.com following your recent stay with us.We were pleased to learn that you found the location convenient and accommodation good and value for money. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Best Regards,Vikram TanwarGeneral Manager

8/10 – Gut

Kjell

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bra standardboende i Gamla stan
Aufenthalt von 1 Nacht im April 2023
Antwort von Vikram Tanwar am 11. Apr. 2023
Käre herr Kjell,Hälsningar!!Tack för ett fantastiskt omdöme på Hotels.com.Det gläder mig att kunna konstatera att du har haft en trevlig vistelse och att det var ett nöje att ha varit till tjänst för dig. Vår strävan är att ge uppmärksam och personlig service och det är fantastiskt att veta att du blev imponerad av vår serviceleverans.Tack än en gång för dina komplimanger och vi ser fram emot nöjet att välkomna dig tillbaka snart för ännu ett minnesvärt besök.Varma hälsningar,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location next to the bus depot and train station and plenty of restaurants close by
Aufenthalt von 4 Nächten im März 2023
Antwort von Vikram Tanwar am 7. Apr. 2023
Dear Mr.Bryan,Greetings!!!Thank you for taking the time to share your experience on Orbitz..We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

4/10 – Schlecht

Kavita

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 8 Nächten im März 2023
Antwort von Vikram Tanwar am 17. Apr. 2023
Dear Ms.Kavita,Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not up to your expectations. At Wescott Hotel, we are committed to and do try very hard to provide a delightful experience for each and every of our guests.The comfort and satisfaction of our guests is our top priority and I sincerely apologize for your experienceOnce again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality.We look forward to welcome you back on your next visit.Warm Regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value for money, rooms very small but well clean, proximity and location is excellent, just 5 a minute's walking distance to to City centre mall, Metro station, the spicy souq or the creek abra boats duck
Aufenthalt von 8 Nächten im März 2023
Antwort von Vikram Tanwar am 27. März 2023
Dear Mr.Stephen,Greetings!!!Thank you very much for posting your views about your experience at Wescott Hotel, Dubai.We are happy to know that you found our location convenient and enjoyed our hospitality and services.It is a delight to note your compliments for our product, facilities and on our hospitality. Your heart-warming praise and words of appreciation have been received with humble gratitude and genuine delight by all of us at the hotel.We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you.The team and I look forward to your continued visits. Warm Regards,Vikram TanwarGeneral Manager

6/10 – Okay

Shahid

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 7 Nächten im März 2023
Antwort von Vikram Tanwar am 27. März 2023
Dear Mr.Shahid,Greetings!!Thank you for a wonderful review on Hotels.com.I am delighted to note that you have had an enjoyable stay and it was a pleasure to have been of service to you. Our endeavor is to provide attentive and personalized service and it is great to know that you were impressed with our service delivery.Thank you once again for your compliments and we look forward to the pleasure of welcoming you back soon for another memorable visit.Warm regards,Vikram TanwarGeneral Manager

6/10 – Okay

Persio

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Vikram Tanwar am 27. März 2023
Dear Mr.Persio,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. The team and I are grateful for the opportunity to have been of service to you and we look forward to welcoming you back.Warm RegardsVikram Tanwar

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 13 Nächten im März 2023
Antwort von Vikram Tanwar am 24. März 2023
Dear Valued Guest, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team, I would like to apologize that your experience was not up to your expectations. We try very hard to ensure that all our guests are looked after and leave our hotel with pleasant and good memories. We appreciate your valuable feedback as it would go a long way to help us improve our services. Once again, our sincere apologies and hope that this will not hinder you from visiting our hotel in the future and you will allow us the opportunity to restore your confidence in the hospitality we assure.We look forward to the opportunity of welcoming you back again.Yours sincerely,Vikram TanwarGeneral Manager

8/10 – Gut

Vinay

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im März 2023
Antwort von Vikram Tanwar am 24. März 2023
Dear Mr.Vinay,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warm Regards,Vikram TanwarGeneral Manager

8/10 – Gut

Abdul Mohamed

Aufenthalt von 3 Nächten im März 2023
Antwort von Vikram Tanwar am 24. März 2023
Dear Mr.Mohamed,Greetings!!!Thank you for taking your precious time to write and share your experience with us on Hotels.com. We are delighted that you enjoyed your stay with us and it was our pleasure to be at your service. Your positive comments about our associates, services and facilities are thoroughly appreciated. I will be sharing your feedback with our team members who will be delighted to be recognized and acknowledged in such a courteous manner.It is our privilege to be of service to you and we are looking forward to welcoming you back to Wescott Hotel, Dubai in the future. Warm Regards,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Zaccaria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im März 2023
Antwort von Vikram Tanwar am 21. März 2023
Dear Mr.Zaccaria , Greetings!! Thank you for your kind words, we are flattered to receive such compliments from you. We are always committed to providing quality experiences for our guests and are delighted to hear about the neat and clean rooms and the warm services delivered by the team. We'll be sure to pass on your compliments to them Thank you once again for your warm comments, and we hope to welcome you back soon. Best Regards Vikram TanwarGeneral Manager

10/10 – Hervorragend

Jayakar

Gut: Sauberkeit und Personal & Service
Super good
Aufenthalt von 1 Nacht im März 2023
Antwort von Vikram Tanwar am 21. März 2023
Dear Mr.Jayakar,Thank you for sharing your experience at Wescott Hotel and we are glad to learn that you are happy with the overall services of our hotel. I hope that you can visit us again soon.We look forward to welcoming you back again.Warm Regards, Vikram TanwarGeneral Manager

10/10 – Hervorragend

Dongjoon

Aufenthalt von 1 Nacht im März 2023
Antwort von Vikram Tanwar am 21. März 2023
Dear Mr.Dongjoon, Greetings!! It was a delight to have you stay with us. We highly appreciate the feedback you have given about your experience with us. Thank you so much for your positive comments regarding our rooms, culinary offerings and most importantly our services. Wescott Hotel experience is all about people working together to create beautiful memories for all our guests and I am delighted to note that we were able to serve you well. The team and I are grateful for the opportunity to have been of service to you and we look forward to welcoming you back..Warm regards,Vikram TanwarGeneral Manager

8/10 – Gut

Firas

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The location is perfect, metro and bus station near by.
Aufenthalt von 4 Nächten im März 2023
Antwort von Vikram Tanwar am 13. März 2023
Dear Mr.Firas,Greetings!!!Thank you for taking the time to share your experience on Expedia.com.We are happy to know that you found our location convenient and enjoyed our hospitality and services.We greatly value your patronage and look forward to welcoming you back to Wescott Hotel, Dubai in the not too distant future.Warm Regards,Vikram TanwarGeneral Manager

4/10 – Schlecht

Arshdeep

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Vikram Tanwar am 7. Apr. 2023
Dear Mr.Arshdeep,Greetings from Wescott Hotel Dubai!!! Thank you for sharing your valuable feedback and it is most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies.It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services.We remain at your service and look forward to welcome you back at Wescott Hotel, Dubai. Warm RegardsVikram TanwarGeneral Manager

2/10 – Ungenügend

Mumtaz

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place to stay
Aufenthalt von 3 Nächten im März 2023
Antwort von Vikram Tanwar am 13. März 2023
Dear Ms.Mumtaz,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Expedia.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Regards,Vikram TanwarGeneral Manager

8/10 – Gut

H

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value for money. Breakfast should be improved slightly
Aufenthalt von 1 Nacht im März 2023
Antwort von Vikram Tanwar am 9. März 2023
Dear Mr.Halim,Thank you for taking time and posting a review of our hotel.It is a privilege to have you stay with us at Wescott Hotel, Dubai...We are glad to learn that you are happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.We look forward to welcome you back on your next visit.Warm RegardsVikram TanwarGeneral Manager

6/10 – Okay

Ruaa

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rena fina rum dock väldigt lyhörda rum. Det lät mycket utanför rummet, av alla möjliga slag som städning eller människor som pratar.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Vikram Tanwar am 9. März 2023
Kära herr Abbas,Tack så mycket för att du publicerade dina åsikter om din upplevelse på Wescott Hotel, Dubai.Det gläder mig att kunna konstatera att du har haft en trevlig vistelse och att det var ett nöje att ha varit till tjänst för dig. Det är feedback som din som motiverar hela teamet att fortsätta sträva efter excellens.Tack än en gång för att du bor hos oss och teamet och jag hoppas att Wescott Hotel, Dubai förblir din favoritbostad vid alla dina framtida besök för att uppleva ännu en berikande vistelse.Varma hälsningar,Vikram TanwarGeneral Manager

10/10 – Hervorragend

Manish

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Utterly pleased 😀
Highly professional staff. Nothing missed. Near Metro. Clean, clean and very clean 🙂🙂🙂
Aufenthalt von 16 Nächten im Februar 2023
Antwort von Vikram Tanwar am 1. März 2023
Dear Mr.Manish,Greetings!!!Thank you for taking the time to share your appreciation of Wescott Hotel, Dubai with the Hotels.com community. We are delighted to learn that you left with a positive impression of the hotel, facilities and its services. We are grateful for your kind words of appreciation for our hospitality. We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to deliver this to you. Your praise and recommendation of our hotel is a huge inspiration for the team. We look forward to the pleasure of welcoming you soon and thank you for your kind patronage.Warrm Regards,Vikram TanwarGeneral Manager

6/10 – Okay

Khalid

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
There are two bad points: 1/ The cleaning service is slow and they didn't finish cleaning early. 2/ The food is repeated every day and the restaurant is crowded. And food ends from time to time and must be patient and wait for more.
Aufenthalt von 8 Nächten im Februar 2023
Antwort von Vikram Tanwar am 1. März 2023
Dear Mr.Khalid,Thank you for taking time and posting a review of our hotel.It is a privilege to have you stay with us at Wescott Hotel, Dubai...We are glad to learn that you are happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.We look forward to welcome you back on your next visit.Warm RegardsVikram TanwarGeneral Manager