Dear Leon, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Old City.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza Istanbul Old City.Sincerely,Burhan YıldızRooms Division Manager

Dear Sina, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

Dear Sever, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

Dear Filiz, Thank you for taking the time to tell us about your experience at Crowne Plaza ISTANBUL - OLD CITY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at burhan.yildiz@cpoldcity.com Sincerely, Burhan Yildiz Front Office Manager

Dear Mr. Christoph,On behalf of the entire hotel team, I want to thank you for sharing your most memorable experiences with us during your recent stay at Crowne Plaza Istanbul Old City. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback and staying with us. We hope to welcome you again soon.Best Regards,Bahar ApulGuest Relations Supervisor

Dear Özlem Sariusta,Thank you very much for taking the time to share your positive feedback, following your recent visit, and sharing your remarkable experience with other travellers.It was a true pleasure for us to read your thoughtful comments. We hope to welcome you back and provide you with the finest Turkish hospitality again here at Crowne Plaza Istanbul Old City.Best Regards,Bahar ApulGuest Relations Supervisor

Dear Marcel Thomas Lütolf,First of all, thank you for being our guest and taking the time to leave your feedback. We value all your feedback, they guide us and give us the opportunity to improve our service quality. It is our utmost goal to provide an exceptional and satisfying experience for every guest, and we are truly sorry for any shortcomings during your stay.We hope to see you again and provide you with a pleasant experience.Best Regards,Guest Relations SupervisorBahar Apul

Dear Mevlut Yilmaz,On behalf of the entire hotel team, I want to thank you for sharing your most memorable experiences with us during your recent stay at Crowne Plaza Istanbul Old City. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback and staying with us. We hope to welcome you again soon.Best Regards,Bahar ApulGuest Relations Supervisor

Dear Nuh Kumral,First of all, thank you for taking the time to leave your feedback. We value all your feedback because they guide us and give us the opportunity to improve the quality of our service.We are sorry that we could not make you feel at home. We hope to have another opportunity to provide you with a better stay.Best Regards,Guest Relations SupervisorBahar Apul

Dear Erwin Harter,Thank you for taking the time to share your experiences with our serviceWe would like to host you again as soon as possible.Best Regards,Bahar ApulGuest Relations Supervisor

Dear Talib Hussein,Thank you for taking the time to share your experiences with our service. We are glad to read your valuable feedback and we will share it with our team.We would like to welcome you back to our magnificent hotel.Best Regards,Bahar ApulGuest Relations Supervisor

Dear Robert Fisch,Thank you for taking the time to share your experiences with our serviceWe would like to host you again as soon as possible.Best Regards,Bahar Apul Guest Relations Supervisor

Sehr geehrter Gast, wir möchten uns bei Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, uns Ihre ausführliche Bewertung Ihres letzten Aufenthalts im Crowne Plaza Istanbul Old City mitzuteilen. Es tut uns leid, Ihre negativen Kommentare zum Frühstück und zur Anzahlung zu lesen. Es sieht so aus, als konnten wir Ihre Erwartungen nicht erfüllen, und es gab auch einen Mangel an Kommunikation. Wir versichern Ihnen, dass Ihr Feedback an unser Management weitergeleitet und sorgfältig geprüft wurde. Nochmals vielen Dank für Ihr Feedback und wir hoffen, dass Sie uns die Gelegenheit geben, uns zu rehabilitieren. Wir freuen uns, Sie in naher Zukunft wieder begrüßen zu dürfen. Mit freundlichen Grüßen Zamanfer Uzunylmaz Guest Relations Manager Crowne Plaza Istanbul Old City

Dear guest, Thank you for taking the time to comment on your recent stay at Crowne Plaza Old City İstanbul Hotel. We are glad to hear that you have enjoyed this experience. It is very rewarding that our efforts have been recognized and appreciated.. We are looking forward to delight you again on your next visit to Istanbul. Kind Regards, Zamanfer Uzunyılmaz Guest Relations Manager Crowne Plaza Istanbul Old City

Dear Valued Guest Thank you for staying with us. Your feedback is important to us Best Regards,

Dear Guest, Thank you for your opinion. We will take care of your problems. Best Regards

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Sebahat Orhan Guest Relations Supervisor

Dear Guest,We would like to thank you for staying Crowne Plaza Old City Hotel Istanbul and sharing your feedback with us. We look forward to the opportunity to serve you again the future. Best Regards Sebahat Orhan Guest Relations Supervisor

Dear Guest, The constructive feedback provided by our guests allows us to enhance the level of service we aim to deliver throughout the hotel and we greatly appreciate your comments. We were disappointed to read that your expectations haven't been met fully. We have shared your comments with our Management concerned to follow up, ensuring we provide a service in line with our guests’ expectations. Thank you once again for your valuable feedback and we hope to have the opportunity to welcome you back. Best Regards Sebahat Orhan Guest Relation Supervisor 565/5000 Lieber Gast, Dank des konstruktiven Feedbacks unserer Gäste können wir das Serviceniveau verbessern, das wir im gesamten Hotel anbieten möchten. Wir freuen uns über Ihre Kommentare. Wir waren enttäuscht zu lesen, dass Ihre Erwartungen nicht voll erfüllt wurden. Wir haben Ihre Kommentare mit unserem zuständigen Management geteilt, um sicherzustellen, dass wir einen Service bieten, der den Erwartungen unserer Gäste entspricht. Nochmals vielen Dank für Ihr wertvolles Feedback und wir hoffen, Sie bald wieder begrüßen zu können. Freundliche Grüße Sebahat Orhan Gastbetreuer

Dear Guest, Thank you for taking the time to share your review with us. We wish, we may have an oportunites to give you much better servise for next visit of our hotel. We look forward to see you again. Best Regards Sebahat Orhan Guest Relations Supervisor

DearHotel Guest, First of all, thank you for contacting us regarding to the inconvenient situation our mutual guests had experienced during their stay with us.First of all we would like to thank you very much for your kind interest to Istanbul Old City Hotel. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention.We look forward to welcoming you once more to the İstanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relation Manager İstanbul Old City Hotel

Dear guest , Thank you very much for choosing to stay at Wyndham Istanbul Old City Hotel and for taking the time to leave a review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. It was a pleasure to see your satisfaction with the Wyndham Istanbul Old City Hotel on your last stay with us. It is our intention to see that each and every stay meets or exceeds your expectations. We look forward to welcoming you once more to the Wyndham Istanbul Old City Hotel in the near future. Sincerely, Zamanfer Uzunyılmaz Guest Relations Manager Wyndham Istanbul Old City Hotel

Dear Mr.Vro, Thank you for taking the time to write this comprehensive review. We are very happy to read your praising comments on our hotel's location . Thank you very much once again for sharing your thoughts with us and hope to welcome you back at Wyndham Istanbul Old City Hotel in the near future. Kind regards, Cenk Alakurt Assistant Front Office Manager

Dear Mr.Harold, Greetings from Wyndham Istanbul Old City Hotel! Thank you for taking the time to share your delightful review. It was such a pleasure to read your praises on our rooms and staff; we greatly appreciate it. Looking forward to hosting your next Istanbul visit' With gratitude, Cenk Alakurt Assistant Front Office Manager

Dear Wyndham Istanbul Old City Hotel Guest, Thank you for choosing Wyndham Istanbul Old City Hotel for your last stay in Istanbul. We are delighted to hear that you enjoyed your stay,Thank you also for complementing comment and I will pass your nice and encouraging comment on to our team members. Warm Regards

Dear Kühler, We thank you for your feedback regarding the services at Wyndham Old City İstanbul . Your points are valid and have been discussed and reviewed with the concerned managers. It is regretable that such service issues occurred while staying with us and I wish to sincerely apologize for that. I hope you will give us another chance and we look forward to welcoming you back and showing you our true hospitality from the heart. Best Regards

Dear Mr.Peter, Thank you so much for leaving this constructive feedback about your recent stay with Wyndham Istanbul Old City Hotel. We value all feedback highly as to continuously enhance our guest’s experience.We truly appreciate your complimenting feedback on our prime location,pool and spa. I am going to share your comments about our bathroom size with our management team. We do hope to welcome you back in the near future , Warm Regards Cenk Alakurt Assistant Front Office Manager

Dear Wyndham Istanbul Old City Hotel Guest, Greetings from Wyndham Istanbul Old City Hotel, Thank you for taking the time to send us your valuable comments. I was delighted to read that you had an enjoyable stay at Wyndham İstanbul Old City Hotel ,and that you were pleased with the service and facilities as well as the hotel location. We hope to welcome you back very soon and wish you all the best

Dear Mr. Thomas, Thank you for rating us. We appreciate the feedback that you have given us. It all helps us to improve and give the best possible service to our guests. We look forward to welcoming you back in the near future. Yours sincerely, Cenk Alakurt Assistant Front Office Manager

Dear Mr.Maric , It is great to hear that you spent memorable times with us, thank you very much for sharing your experience. We look forward to be welcoming you back during your next trip to Istanbul and are wishing you all the best until then. Warm Regards Cenk Alakurt Assistant Front Office Manager

Dear Mr.Ehepaar, Thank you for taking the time to share your experiences in expedia.com. We are deeply sorry to read your disappointment and inconvenience caused as and would like to extend our sincere apologies. I hope you will give us another chance to convince you of the quality of our services and reinstate your confidence in Wyndham Istanbul Old City Hotel. Best Regards Cenk Alakurt Assistant Front Office Manager

Dear Mr.Hans, Greetings from beautiful Istanbul and Wyndham Istanbul Old City Hotel, We hope that you had a pleasant return journey. Thank you for the review post on expedia.com about your stay with us. Warm Regards Cenk Alakurt Assistant Front Office Manager