Dear Silvio,Thank you so much for taking the time to share your experience with us.We are glad to see that you had an amazing stay and that you enjoyed our services.We value each of our guests’ comments and satisfaction is our priorityBest regards,Dream Castle Hotel

Dear Guest,Thank you for your review about our hotel! Your feedback is very important to us as it helps us improving our services.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Dream Castle Hôtel

Dear Manh,Thank you so much for your comment and your opinion about our hotel. We are glad that you had a great stay with us and that you enjoyed our services and the friendliness of our staff.We are sincerely sorry to read that our breakfast service did not meet your expectations and we apologize for any inconvenience this may have caused you.We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service we strive to provide to all our clients.We'll be delighted to welcome you again at Dream Castle Hotel.Sincerely,

Dear Daniela,Thank you for taking the time to share your impressions with us about our hotel.We are truly sorry to read that the service in our restaurant did not meet your expectations and we apologize for the inconvenience this may have caused you. Our main priority is to make your stay memorable and we are happy to learn that they succeeded with their warm welcoming.Be sure that we will pass on all of your comments to our Food and Beverage Manager in order to improve the quality of our service and to avoid any future occurence.We hope we will be able to welcome again soon,We wish you a very nice day.Dream Castle Hotel

Dear Sven,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Also please accept all our apologies if our hotel and service was not up to your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

Chère Carmen,Nous vous remercions d’avoir pris le temps de nous donner vos retours à la suite de votre séjour au Dream Castle.Nous sommes désolés que le service et la prestation de l’hôtel n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.Soyez assurée que nous avons à cœur d'offrir une expérience de qualité à nos clients et que nous mettons tout en œuvre au quotidien pour y parvenir.Nous espérons que malgré cette expérience, vous nous referez confiance pour un prochain séjour et que nous pourrons vous montrer une image beaucoup plus plaisante de notre établissement.Bien sincèrement,Dream Castle Hotel

Hello, Next time if you book the room with our website, parking is for free.Thank you

Lieb,Vielen Dank für die tolle Bewertung unseres Hotels!Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.Aufrichtig,Livie

Dear,Thank you for your great rating!We have been very happy to welcome you in our hotel and we hope to see you soon again!Sincerely,Livie.

Dear,Thank you for your great rating!We have been very happy to welcome you in our hotel and we hope to see you soon again!Sincerely,Livie.

Dear,Thank you so much for your comment and your opinion about our hotel. We are glad that you had a great stay with us and that you have enjoyed our breakfast and the friendliness of our staff.We are sincerely sorry to read that the parking service did not meet your expectations and we apologize for any inconvenience this may have caused you. We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service we strive to provide to all our clients.We'll be delighted to welcome you again at Dream Castle Hotel.Sincerely,

Lieb,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen.Ich wünschte, Sie hätten eine bessere Erfahrung gemacht, aber aus Feedback wie diesem lernen wir und nutzen es, um uns zu verbessernEs tut uns leid zu hören, dass Sie in unserem Restaurant Probleme hatten, und entschuldigen Sie bitte aufrichtig, wenn es nicht Ihren Ansprüchen entsprochen hat.Da die Zufriedenheit unserer Kunden sehr wichtig ist, zögern Sie bitte nicht, uns bei einem erneuten Besuch Unannehmlichkeiten mitzuteilen, damit wir Ihnen helfen können, eine Lösung dafür zu finden.Wenn Sie zum Traumschloss zurückkehren, sorgen wir dafür, dass Ihr zukünftiger Aufenthalt besser wird.Ich stehe Ihnen selbstverständlich gerne zur Verfügung und wünsche Ihnen einen angenehmen Tag,Mit freundlichen Grüßen

Dear Mehmet,Thank you so much for your comment and your opinion about our hotel. We are sincerely sorry to read that the room equipment and cleanliness did not meet your expectations and we apologize for the inconvenience. We have taken good note of your feedback and your comments have been passed on to our Housekeeping departments to take the appropriate measures.We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service we strive to provide to all our clients.We'll be delighted to welcome you again at Dream Castle Hotel.Sincerely,

Dear Markus,Thank you for the time you have taken to give your impressions about Dream Castle. Bearing in mind that our customer is our priority, it’s important for us to know your point of view to continue improving our services.We are sorry to hear that you had some issues in your room and noises that disturbed your sleep. Please accept our sincere apologies. As our customer satisfaction is very important, if you come back to the Dream Castle, we will make sure that your future stay will be better. I remain of course at your disposal, and I wish you a pleasant day,Sincerely yours,

Dear Josephine,Thank you for sharing with us your impressions about our hotel.We are happy to learn that you had an enjoyable stay with us!It was a true pleasure to welcome you and we hope we will get the chance to welcome you again very soon.Sincerely,The Dream Castle Hôtel Team

Lieb Torben,Vielen Dank für die tolle Bewertung unseres Hotels!Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder zu sehen.Aufrichtig,

Lieb Adrian,Vielen Dank für Ihren Kommentar und Ihre Meinung zu unserem Hotel.Wir freuen uns, dass Sie einen tollen Aufenthalt bei uns hatten und dass Ihnen unser Frühstück und die Freundlichkeit unseres Personals gefallen haben.Wir bedauern aufrichtig, dass der Zimmerservice Ihren Erwartungen nicht entsprochen hat und entschuldigen uns für etwaige Unannehmlichkeiten, die Ihnen dadurch entstanden sind.Wir freuen uns sehr über die Zeit, die Sie sich genommen haben, um uns Ihren Kommentar mitzuteilen. Dies ermöglicht es uns, die Qualität der Dienstleistungen zu überprüfen, die wir allen unseren Kunden bieten möchten.Wir würden uns freuen, Sie wieder im Dream Castle Hotel begrüßen zu dürfen.Aufrichtig,

Dear Tamara,Thank you for your great rating!We have been very happy to welcome you in our hotel and we hope to see you soon again!Sincerely,

Dear Patricia,Thank you so much for your comment and your opinion about our hotel. We are glad that you had a great stay with us and that you have enjoyed our breakfast and the friendliness of our staff.We are sincerely sorry to read that the room service did not meet your expectations and we apologize for any inconvenience this may have caused you. We truly appreciate the time you have taken to share your comment with us, this allows us to review the quality of service we strive to provide to all our clients.We'll be delighted to welcome you again at Dream Castle Hotel.Sincerely,

Dear Tanja,We thank you for your time spent sharing your experience at the Dream Castle.We are pleased to see that you and your family have had a pleasant stay with us and that you have particularly enjoyed our hotel and facilities.Your well-being and satisfaction are our top priority. We have taken good note of your feedback concerning our bar organization but also about the quality of the drinks which are offered for breakfast.Do not hesitate to ask us to prepare a future stay in our hotel, we will be delighted to welcome you again.We wish you a wonderful day,Sincerely,Chloé - Guest relation

Dear Annika,Thank you for your great rating!We have been very happy to welcome you in our hotel and we hope to see you soon again!Sincerely,Chloé - Guest relation

Cher Remo,Toute l‘équipe du Dream Castle se joint à moi pour vous remercier de votre retour.Nous serons ravis de vous accueillir à nouveau.En vous souhaitant une agréable journée,La Réception Dream Castle.

Dear Franz,Thank you for your great rating !We have been very happy to welcome you in our hotel and we hope to see you soon again !Sincerely,Chloé - Guest relation

Dear Barbara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Chloé - Guest relation

Chère Angelika,Merci d’avoir choisi le Dream Castle et d'avoir partagé votre retour si positif !Nous sommes heureux que vous ayez apprécié votre séjour et nous nous réjouissons de vous accueillir à nouveau parmi nous.Sincèrement,

Dear Laszlo,Thank you for your review about our hotel ! Your feedback is very important to us as it helps us improving our services.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Chloé – Guest relation

Dear Sascha,Thank you for your review about our hotel ! Your feedback is very important to us as it helps us improving our services.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Chloé – Guest relation

Dear Florian,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Also please accept all our apologies if our hotel and service was not up to your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Chloé – Guest relation

Dear Andreas,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Also please accept all our apologies if our hotel and service was not up to your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Chloé – Guest relation

Dear Natascha,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Also please accept all our apologies if our hotel and service was not up to your expectations.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Chloé – Guest relation

Dear Heike,Thank you for your great rating !It was a true pleasure to welcome you and we hope to see you again very soon !Sincerely,Chloé - Guest relation

Dear Ana Paula,Thank you for your great rating !It was a true pleasure to welcome you and we hope to see you again very soon !Sincerely,Chloé - Guest relation

Dear Francesca,Thank you for your great rating !It was a true pleasure to welcome you and we hope to see you again very soon !Sincerely,Chloé - Guest relation

Dear Arlett, Thank you for your comment, we are pleased that your stay was great. Best regards

Dear Dennis, Thank you for your comment, we hope to see you again soon to see our renovated hotel. Best regards