Außenpool

Bewertungen von Mafolie Hotel

3 out of 5
Mafolie Hotel
7091 Estate Mafolie, Charlotte Amalie, St. Thomas

Bewertungen

8,2

Sehr gut

423 von insgesamt 955 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
314 von insgesamt 955 Gästebewertungen haben eine Bewertung von 8 - Gut" "
130 von insgesamt 955 Gästebewertungen haben eine Bewertung von 6 - Okay" "
53 von insgesamt 955 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
35 von insgesamt 955 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,8/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhafte Aussicht
Absolut ruhig und mit fantastischer Aussicht. Die Lage vom Pool ist genial und alle Mitarbeiter sind sehr freundlich und hilfsbereit. Super Bar, vorzuegliches Essen mit toller Weinkarte. Rundum ein absoluter Geheimtip!

8/10 – Gut

scott

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Gorgeous view from room and from dinning room
Aufenthalt von 7 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 7. Mai 2024
Hi Scott, Thank you for staying with us and taking time to write a review about your experience. We hope to see you again soon.

10/10 – Hervorragend

Samaria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a lovely stay .
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 7. Mai 2024
Hi Samaira, Thank you for choosing Mafolie Hotel & Restaurant during your trip to St. Thomas. I am happy to hear you enjoyed your time with us.

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice place. Good views. It's an old place so it had paint chipping off, stains in the bathroom wall, leaks from rain. Overall still a place I wouldn't mind staying at again
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Akeem

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Room was clean and close to. The restaurant
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a quaint Carribean hotel. Some rooms have been renovated more than others. The staff was very helpful an dfriendly and the food in the restaurant very good. The hotel boasts beautiful views of the C harlotte Amalie harbor as well. Parking was very limited but we were always able to find a spot.
Aufenthalt von 6 Nächten im April 2024

10/10 – Hervorragend

Astry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing people, service and hotel. Their breakfast and dinner was SO good. We had the same breakfast every morning but I still loved it.
Aufenthalt von 4 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. Mai 2024
Hi Astry,Thank you for taking the time to share your kind review regarding your stay with us here at Mafolie. We hope to see you again soon.

6/10 – Okay

Gary, Fort Pierce

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Beautiful view!! Day and night! limited food at restaurant I ordered ribs and they were tough as gristle
Aufenthalt von 3 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. Mai 2024
Hi Gary, Thank you for staying with us. We will share your feedback with our culinary team.

2/10 – Ungenügend

Robin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Share bath room I like private bath I had no privacy
Aufenthalt von 1 Nacht im April 2024
Antwort von Stephen am 19. Apr. 2024
Hi Robin,All of our bathrooms have private baths. This review may have been for another property.

10/10 – Hervorragend

Omar, Kissimmee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Little Hotel with one of the amazing views in the island. Nice pool and restaurant.
Aufenthalt von 1 Nacht im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. Mai 2024
Hi Omar, We appreciate you staying with us and taking time to leave us a lovely review of our property. We hope to have the chance to host you again soon!

10/10 – Hervorragend

Bruce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pretty property with an amazing view overlooking St. Thomas VI!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Stephen am 17. Apr. 2024
Thanks Bruce! Come back and see us soon.

10/10 – Hervorragend

Takesha

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Staff were amazing Elizabeth is the best supervisor for this establishment
Aufenthalt von 3 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 19. Apr. 2024
Good evening Takesha, It was a pleasure hosting you and you and your family. We hope to have the opportunity to welcome you back again soon.

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The views are breathtaking. Staff is wonderful!
Aufenthalt von 2 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 19. Apr. 2024
Hi Diana, We're happy to hear you enjoyed the view and our team!

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful view and restaurant!
Aufenthalt von 1 Nacht im April 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 19. Apr. 2024
Hi Laura, I'm happy to hear you enjoyed the view & our restaurant. Hope to see you again soon!

6/10 – Okay

Sylvester

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everthing.
Aufenthalt von 3 Nächten im April 2024
Antwort von Elizbeth M. Sanchez, Assistant General Manager am 10. Apr. 2024
Hi Sylvester, Thank you for choosing Mafolie Hotel & Restaurant during your stay in January and April. We hope to see you again soon.

8/10 – Gut

Robert

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms are big but nothing fancy. The restaurant is quite good, especially, the Sunday breakfast. Service was excellent. The view of Charlotte Amalie from the restaurant (and most rooms) is breathtaking, with a bar right on the edge of the patio. The rooms are nothing special, but nice enough for getting some good rest. The pool is very nice and again with a view. There are no other restaurants nearby, and you won't want to walk around because it's a steep hill with no sidewalk.
Aufenthalt von 1 Nacht im März 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 23. Apr. 2024
Hi Robert, We appreciate you taking the time to provide us with your feedback. I’m happy to hear that you enjoyed the view & Sunday breakfast. At check-in all of our guests receive a welcome letter with a list of local restaurants. The closest bar & restaurant is Sibs on the Mountain. It is a 10 minute walk uphill or a 45 second drive from the hotel.

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was incredibly helpful and friendly, and went above-and-beyond to help arrange for taxi service to a restaurant and for airport pickup. It really is appreciated that they were very friendly as well as being professional - just really nice people, cannot emphasize that enough. Lovely location and view; simply wish that I'd more time to spend there...
Aufenthalt von 1 Nacht im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 9. Apr. 2024
Hi Andrew,Thank you for taking the time to share your recent experience with us. It was a pleasure having you stay with us and we hope to welcome you back soon!

10/10 – Hervorragend

Rachel, Saint Albans

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 6. Apr. 2024
Hi Rachel, We appreciate you staying with us and taking time to give us a 5 out 5 rating. Hope to have the chance to host you again soon.

8/10 – Gut

Guy, Knoxville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view is spectacular. Restaurant never disappoints.
Aufenthalt von 1 Nacht im März 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 3. Apr. 2024
Hi Guy, It was a pleasure having you stay with us. We hope to see you again soon!

8/10 – Gut

Scott

Mit dem Partner gereist
Rooms are small but love the view and the staff. Great people all of them. Very clean
Aufenthalt von 2 Nächten im März 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 4. Apr. 2024
Hi Scott, It was a pleasure having you stay with us. We hope to see you again soon!

10/10 – Hervorragend

Dawn, Mooresville

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elizaberh M. Sanchez, Hotel Assistant General Mgr. am 4. Apr. 2024
Hi Dawn,Thank you so much for your 5 star review! We look forward to hosting you again in the future.

10/10 – Hervorragend

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 25. März 2024
Thank you Tracy!

10/10 – Hervorragend

beth

Aufenthalt von 1 Nacht im März 2024
Antwort von Elizabeth M. Sanchez, Assistant Hotel General Mgr am 19. Apr. 2024
Hi Beth, Thank you for taking time to rate our property.

10/10 – Hervorragend

Laila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is located in a beautiful area with great views of the Harbor. Guests services ( Alyce is friendly, informative and welcoming lady) The restaurant has good food with friendly staff. We are highly recommending Mafolie 🙂
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 25. März 2024
Thanks Laila! Hope to have the chance to host you again soon.

10/10 – Hervorragend

Tsong Lun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good view of the harbor
Aufenthalt von 2 Nächten im März 2024
Antwort von Stephen am 22. März 2024
Thanks Tsong! We agree.

10/10 – Hervorragend

Neal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The views are amazing, the restraunt was really good for dinner and the complementary breakfast was good as well. Favorite part was how helpful the staff was with scheduling taxis and letting us keep are bags there when arriving early. A really great experience.
Aufenthalt von 2 Nächten im März 2024
Antwort von Stephen am 21. März 2024
Glad you enjoyed your stay Neal! Hope to see you again soon.

8/10 – Gut

Raffaele

Mit der Familie gereist
Gut: Zustand der Unterkunft
Magnifique Vue! L’hôtel est par contre vieillot et bruyant en raison de la route principale qui l’entoure
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 17. März 2024
Merci Beaucoup! Raffaele, we are glad you enjoyed your stay. We continue to make investments in the property, which is older, to update it. We look forward to showing the improvements on your next visit.

10/10 – Hervorragend

Beth

The hotel location offers a beautiful view of the water. The rooms are clean, very comfortable bed and the A/C worked great. The staff was amazing from checkin to the bar and the restaurant. The distance to the airport is a short drive and the transportation that the hotel arranged was fabulous. We stayed just one night before our trip home after spending one week on a catamaran. It was a perfect place to stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 15. März 2024
Glad you enjoyed your stay Beth! Hope you get a chance to come down and sail again soon.

10/10 – Hervorragend

Kathleen

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice choice for the ending of our catamaran trip. Staff, especially Elise, very kind, friendly and accommodating. We felt like we were in Mama Mia. Just a lovely, clean and comfortable place to hang. The view was beautiful. They have a pool and Happy Hours, and a restaurant for dinner and breakfast on site. We had a small refrigerator and microwave in our spacious room. We took a taxi there and back, as it is on a very steep hill with no real parking nearby.
Aufenthalt von 1 Nacht im März 2024
Antwort von Stpehen am 13. März 2024
Thank you for the nice review Kathleen! Elise has been with us for many years and, like fine wine, continues to improve! Glad you enjoyed the hotel and food as well.

10/10 – Hervorragend

Wanda, Okotoks

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Boutique style
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Stephen am 12. März 2024
Thanks Wanda!

10/10 – Hervorragend

Yaromyr

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great hotel with amazing view! Super friendly staff. The food was delicious, the only caveat is it’s dated. If that doesn’t bother you, book it immediately 😁
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 9. März 2024
Thanks Yaromyr! Glad you had a nice stay. We continue to invest significant time, effort, and dollars in improving in the hotel. She's an old ship but we love her.

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
Great view of the city and harbor from on high! It’s not a quiet beach retreat, but it’s a great spot to hang at the pool and have an excellent island style dinner.
Aufenthalt von 1 Nacht im März 2024
Antwort von Stephen am 9. März 2024
Thanks John! Glad you enjoyed your stay and your meal!

6/10 – Okay

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 22. März 2024
Hi Mark, We appreciate you staying with us!

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff are very nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Stephen am 9. März 2024
Thanks Sandra!

4/10 – Schlecht

James

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Staff was excellent!! Excellent view of the harbor!! Bed was very comfortable. However, the front door and bathroom door scraped the floor, lamp shades were worn, bathroom was very small, bathroom light rusted and partially functional, no electrical outlets in bath, very limited electrical outlets in the room, and very limited parking (along the street / hillside).
Aufenthalt von 10 Nächten im Februar 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Ma am 4. Apr. 2024
Hi James, I would like to apologize for any inconvenience you might have had during your stay with us. We highly value our guests’ opinion, as our aim is to give our guests the best possible experience and make them feel at home. We have taken notes about the and will work on ways to improve them.Once again, thank you for choosing Mafolie Hotel & Restaurant.

8/10 – Gut

Victsonn, Guaynabo

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beautiful view !!!..
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Stephen am 12. März 2024
We agree. :)

2/10 – Ungenügend

Hugh

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Hotel Assistant General Mgr. am 4. Apr. 2024
Hi Hugh, We appreciate you staying with us and taking the time to provide us with your feedback.As a leader I’m disappointed to see from your review rating we did not meet your level of expectations.

8/10 – Gut

Devyn

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly and helpful. Great view and good food.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Stephen am 12. März 2024
Thanks Devyn. Glad you enjoyed the view, the people, and the cuisine!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The complimentary beverages upon arrival was nice! Your information packet was excellent! Free beakfast was phenomenal. The refrigerator smelled gross! Reception of t.v. wifi was not good. It was cute, quaint, beautiful view. Our grandkids enjoyed the cats and the pool. They found it fun that they couldnt tell how deep the pool was. We would've liked more kid friendly options on the menu.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 4. Apr. 2024
Hi David, Thank you for taking the time to provide us with feedback about your stay. It is reviews like yours that help us to improve our operation to avoid this type of experience from happening again. It is our top priority to provide the best possible stay for our guests. I

8/10 – Gut

John

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Hotel AGM am 22. März 2024
Good evening John, We appreciate you staying with us and taking time to provide us with a rating.

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good place that is also affordable. Great breakfast included as well! Not walkable to town, but we had our own vehicle. Amazing views of Charlotte Amalie!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. März 2024
Hi Christina, We appreciate you choosing to stay with us during your stay on island and hope to see you again soon!

8/10 – Gut

Sheila

Gut: Personal & Service und Ausstattung
Really beautiful view and funky charm. Needs
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. März 2024
Hi Sheila, Thank you for taking time to provide us with your feedback.

4/10 – Schlecht

Marlene

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. März 2024
Hi Marlene, Thank you for staying with us!

10/10 – Hervorragend

Joanne

Gut: Personal & Service
Great food
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 1. März 2024
Hi Joanne, Thank you for choosing to stay with us. We are happy to hear you enjoyed the food .

10/10 – Hervorragend

Annette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay! The staff was super helpful! Great breakfast, wonderful mattress, nice travel sized shampoo/soap/lotion. They had several things for purchase at the front desk like a razor for $1.50 (which also had a mini shave cream), drinks, deodorant. It is up on the hill so you do need to taxi to get downtown but there is a bar and grill right up the hill (wouldn't advice people with small kids or elderly to try this walk- we did it as mid 30 yr olds and it will put your legs to work) and it was great too. Overall, I'd definitely come back.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 28. Feb. 2024
Hi Annette, It was a pleasure having you stay with us and taking time to write a review. We hope to have the chance to welcome you back.

8/10 – Gut

Douglas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The property appeared to need attention. The attached restaurant was wonderful. The food and view were great. Staff was friendly
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 27. Feb. 2024
Hi Douglas,Thank you for choosing the Mafolie Hotel and Restaurant. Our team has been working diligently on enhancing our property. On a brighter note I am happy to hear you enjoyed our restaurant, service and the food.

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 10. Feb. 2024
Hi Mark Thank you for staying with us and giving us a 10 out 10 review. We hope to see you again soon!

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We only stayed one night at the Mafolie, to break up our travel to St John. From the very start, the staff was fantasic, as were the views from the pool and some rooms. We were greeted so warmly by Elizabeth at the front desk, who was able on this particular day to give us a choice of three rooms including a junior suite, at the price we booked. The property is on the hillside, so a number of steps between several levels. But she helped with our baggage. I enjoyed a beautiful late afternoon swim in the pool, perfect after the long flight. The dining room is closed on Tuesdays, but she recommended a very quaint restaurant just up the road (beware that while the walk is only 10 minutes, it would be advisable not to do in the dark; the restaurant gave us a free ride back to the hotel after dinner). Breakfast was included at the hotel, in their fantastic ocean view dining area. This was a full service cooked breakfast! Great start to our first day in the USVI. We would definitely return to this hotel!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 27. Feb. 2024
Hi Michael, I am so happy to hear you enjoyed your stay with us and we were able to make your time at Mafolie memorable. We hope to have the chance to host you again soon.

10/10 – Hervorragend

Jody

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at the property were incredible! From check in to dining and everything in between. Amazing view!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Elizabeth M. Sanchez, Assistant General Manager am 10. Feb. 2024
Hi Jody, We are delighted to hear you enjoyed your stay with us!

2/10 – Ungenügend

Cheryl

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hotel hours are 8 AM- 8PM. No efforts were made to account for our 8:15PM arrival. It took an hour to have remote staff arrive to let us in our room. Not what you want to have happen after a long day travel. No coffee was available anywhere on premise for early risers until the restaurant opened. Very bare bones room. Only redeeming quality was fantastic view and good breakfast.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Stephen am 5. Feb. 2024
Hi Cheryl,Our hours are 8 am - 8 pm at are office but we offer 24 hour support via an on-call phone. We called you prior to our office closing to inform you of a location where your keys and welcome packet would be kept so you could access them after hours. We received your call for clarification on room location and explained it promptly. When you called indicating you were locked out of your room, support arrived within 15 minutes of your call time (call received at 9:37 pm and keys hand delivered at 9:52 pm). Our restaurant opens at 8 am for breakfast and features locally roasted coffee.