I noticed that I was not informed of hotel amenities like the person checking in beside me, that’s always concerning. The person next to me was told about an indoor pool, ability to text, and other amenities, I was told of none. I asked if I could get the parking pass at the reservation desk, as I’ve been to Branson many times and did not want to be presented with a pitch. The lady said she didn’t have them. I politely asked her again, since the previous time I was in Branson the lady told me it wasn’t needed anyway. I went to “concierge” politely informed her after greeting her “just want the parking pass, no pitch.” She looked at me awkwardly and asked me if I was having a bad day. I absolutely was not, I was not rude at all, I just established my boundaries and that was an issue. If someone does not want to entertain a sales pitch that should be respected. I will not be back to this resort.
