Service war wenig hilfreich und immer lustlos, ständig laute Musik am Pool, Frühstück schmuddelig
Kommentar von Hotelmanagement
31.10.2018 von khaoula , Hotelmanagement
Dear Guest,
Thank you for taking time to let us know about your experience at the Royal Mirag XXX. We
are sorry that your experience did not meet your expectations ; please allow us to express
our sincerest apologies. At the Royal Mirage, we strive to provide a superior service
experience for every customer, therefore your feedback is very important to us. Please be
assured that we are taking the appropriate measures to adress the problem and prevent
future occurrence.
We appreciate for sharing your concerns, and we hope you will give us the opportunity to
better serve you in the near future.
Sincerely