6/10 – Okay
Christine M
Mit einer Gruppe gereist
29. März 2025
Gut: Sauberkeit
First, I would have to say that my husband and I have been to many all inclusives. I have never seen an all inclusive resort that put such a high expectation on tipping. We literally spent hundreds in tipping. you would expect the service to be just as high. We went all week without our housekeeper replacing our coffee packet. We had to ask. One day we did not get two washcloths. I called the front desk and they said they would get one right up. We waited. I called again. They said it was because of the weather. It was raining out. We never got one. On Thursday, the day before we left, the front desk called to let us know that our housekeeper was off the next day and if we needed anything leave her a note on the bed. I have never had people be so blatant about a tip.
The rooms smelled musty all week long. The staff stands outside and will snag you and ask you how your time is and our friends got talked in to an hour long discussion about timeshare. They stopped us to ask about our stay. Said we could get a deep clean for the musty smell, and maybe a gift on our anniversary! My husband declined the sales pitch. No deep clean came, and no gift. We could never get a reservation at one of the restaurants at a decent time. The app for it sucked. We walked in and asked to be squeezed in and were sometimes able. If you’re going to spend this kind of money, go to Sandals where they have more things to do.
Christine M
Aufenthalt von 7 Nächten im März 2025