2/10 – Ungenügend
Catherine B.
18. Sept. 2024
Gut: Sauberkeit
Listing is very misleading
We looked at a lot of rentals before picking this one. We loved that everyone in our group had their own bed and no one had to be on a pull out couch. We get the address at booking but once we get there it's a different number. Granted it's a redone duplex into 1 house, so we just had to go to the other door. The place was clean but there were several holes in the walls, there was a stain on one of the comforters, and the veneer was peeling off one of the cabinets in an upstairs bathroom. However, the biggest issue was that the listing says that there is a tenant in an attached apartment that does not have access to the rental space. This is 1000% not true as the tenants door opens directly into the kitchen. The photos in the listing show no private sticker on the door and it makes it seem that that room should have been available to use as well. We were in contact with Hannah during the check in and we asked her about this. She quickly contacted the property owner and installed a chain lock on our side so that we would have a lock on our side. There were also ZERO smoke detectors in the property until we pointed it out. A maintenance team was out the next day to install a couple however there were still a lot of spots in the ceiling where others were missing and the connecting wires were still visible. I understand that some rentals have property management but if you're going to manage several properties, you need to actually maintain them and provide accurate listings.
Catherine B.
Aufenthalt von 4 Nächten im September 2024