2/10 – Ungenügend
Kelly H.
5. Nov. 2024
Verbesserungswürdig: Sauberkeit
No
Some of the communication with this company was great and the first day they were helpful and offered complimentary early check-in as one of our guests arrived earlier than the others. Beyond that, this is the worst place I have ever stayed. The house was filthy, every bed frame, floor trim, light switch, doors, ceilings etc. Every surface dirty. We reached out and sent pictures to the company and they brought us cleaning supplies to clean it ourselves. We reserved this listing with 8 women. We were told there would be 2 rolls of toilet paper per bathroom and that wasn’t true. I have NEVER heard of having to provide your own toilet paper as a guest in a house. The bathroom had cockroaches which I understand are very common but also not something you want to find in your shower. The patio furniture was filthy, there was a piece of trim or something that had come off the wall. Beds were mostly clean but at that point we didn’t want to look too close. Every single plate had dried up food on it. We had to wash the plates silverware and glasses before we used them. The towels smelled like they had sat in a washing machine for days before being dried. There was some sort of sticky something on the art frames in the master room and all over the mantle. The back yard is a mess just like the house. Crumbling pool deck, pavers, and gravel. Pool was too cold to use. No fire pit. No games. Front entrance is very dimly lit. The pictures are very deceiving and not what you get. Disgusting
Kelly H.
Aufenthalt von 3 Nächten im November 2024