2/10 – Ungenügend
Rizwan
Mit dem Partner gereist
13. Okt. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have been to many hotels/guesthouses and I make sure they are 4 star minimum. I fail to understand how this is a 4 star accommodation. I booked for 2 nights,
I entered the building to check in and rules were being told to me. ‘You cannot eat fast food in your room we ask you kindly to eat in the cafe where cutlery is provided’… very unusual for a 4 star not to let you eat in your room.
Now the room, it had a runner on top for show but on closer inspection it felt like it had it’s been used a few times unwashed from the looks. The en suite the washroom smelt AWFUL gutter smell ..DISGUSTING.
So now here comes the most serious and unprofessional part. Check out time was 10.30am. My wife and I were staying in the accommodation, I was showering and the owner knocked on 10.30 sharp at the door, my wife opened whilst I was in the shower and he tapped his watch and said time to check out. My wife said just a moment, I came out at 10.40 and then the owner knocked on the door and was shouting you are 15 minutes overtime and knocking on the door saying time to leave. My wife opened the door just to say we are closing bags and leaving he was force opening the door and said let me see and my wife was preventing him coming. 15 mins later he comes again storms in and says time to leave and lifts a hand luggage out of the room and being shouted out LEAVE and being tagged as IRRESPONSIBLE’ I was shocked, It felt like the owner was letting me live for free and now kicking me out! V.BAD
Rizwan
Aufenthalt von 2 Nächten im Oktober 2024
