4/10 – Schlecht
quentin
20. März 2025
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Arrived after stated check in time. Told room not ready as other guests did not check out. Had to wait over an hour. Room I was given was not the one I booked it was above winery building a long way from lodge and pool. Obnoxious loud music blaring non stop completely spoiled atmosphere. Because of late check in could not do tasting I booked (no great loss I think). Went to pool and it was overcrowded by group of women who were not staying at the guesthouse. Tried to do tasting later but it was way too loud in tasting room. Next morning went to breakfast half an hour before the end of breakfast hours. Just burnt scraps of egg left and shards of salty ham. Asked for fried eggs which arrived broken bread was terrible lots of cakes and pastries and coffee was disgusting. When I checked out was told that the woman who checked me in offered me another room. A lie. The place was sold out. They refused to do anything to make up for the horrible experience because I had booked and paid through Expedia. Avoid this place.
quentin
Aufenthalt von 1 Nacht im März 2025
