2/10 – Ungenügend
Ashley S.
21. Okt. 2024
Home was not ready for guest at ALL
Review:
Our stay at this property was disappointing due to several major issues that disrupted our experience:
1. Unplanned Contractor Work: During our stay, a contractor was scheduled to work inside the property. Unfortunately, this project went beyond the lock installation mentioned over the phone. It turned out to be a larger task involving woodcutting, which filled the house with debris and wood particles. This was particularly concerning as we had children present who were exposed to the dust, while the contractor wore a mask.
2. Plumbing Issues: We experienced persistent plumbing problems, including a backed-up tub that filled with sewage where we were supposed to bathe and use the toilet. While we appreciated being allowed to use a shower curtain from the downstairs bathroom that we had to install the ongoing issues were a major inconvenience and caused delays during our stay. Along with no towels.
3.We had to adjust our schedule to wait for the contractor and plumber to finish their work before we felt comfortable leaving the property. This disrupted our plans and made it difficult to fully enjoy our time.
4. Frequent Communication: Instead of enjoying a relaxing weekend, we found ourselves constantly reaching out to address these problems.
All for him to not honor our partial refund request he initially offered.
Ashley S.
Aufenthalt von 2 Nächten im Oktober 2024